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1717 4 Mile Rd NE

Grand Rapids, MI 49525

616-631-7070

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Frequently Asked Questions

Our patients have questions, and we've got answers! 

Any time you put your health, or your loved one,  in the hands of someone new, there are always questions. We have put together a list of our most commonly asked questions to help you rest your mind! 

A concierge nurse service provides licensed, personalized nursing care in the comfort of your home, office, or other preferred setting. Services are tailored to your unique health needs and schedule, with direct access to your nurse—no waiting rooms, rushed visits, or middlemen.

We absolutely can do that! In fact, we are happy to visit and provide detailed updates via our EMR system to you about your loved one in a nursing home. We can do drop-in visits, provide foot care (and paint finger and toenails!) vital sign and wellness checks, and even spend time with your loved one for companion services. 

Being a private pay service allows us to cut out the hassle of the insurance providers, and to provide you with the most cost-effective and efficient services for nursing care. By providing a private pay service, we are able to keep our costs lower, and provide a more robust nursing service for you and your loved ones. 

Our clinicans are Registered Nurses with licenses in good standing and with clean and clear background checks. Our nurses have years of hands-on experience in home care, hospice, ER, urgent care, etc. so you or your loved one is in good hands.

Concierge nursing is client-directed, highly personalized, and often more flexible than traditional home health care. Unlike home health, concierge services are not dependent on a physician referral, are typically not reimbursed by insurance, and are designed around your preferences—not just medical necessity.

No, a physician referral is not required to receive concierge nurse services. However, we are happy to collaborate with your healthcare providers as needed to ensure continuity of care.

We serve all of Western Michigan including Kent, Newaygo, Muskegon, Ottawa, Allegan, Ionia, and Barry County.

Simply contact us to schedule a free consultation or to request a quote. We'll assess your needs and develop a personalized care plan tailored to your goals, schedule, and lifestyle.

Yes. We follow all HIPAA guidelines and take extra precautions to protect your privacy. Your information is stored securely and only shared with your permission. You will also receive a copy of our HIPAA and privacy policy upon joining our services.

Yes, we offer flexible scheduling including evenings and weekends, based on nurse availability and client needs.